Posts By: Stuart Dinnie

Google’s latest SERP updates – a glimmer of sense

Amongst the clouds of chaos – shines a glimmer of sense.

For the last 3-4 years, marketers and executives in manufacturers of building products have watched a familiar SEO story play out.

Windows, roofing systems, insulation, and manufacturers of almost any other type of product have seen;

  • A busier search results retail space
  • Rise of zero click
  • Favouritism towards commerce based and huge product listing sites
  • Unreliable analytics
  • Lack of clear search attribution

Questions are raised about the value of  SEO. Where’s the ROI? Should we spend on it?

AI roll out

In May 2025, the storm got upgraded to a Category 5 Hurricane.

The wide scale roll of generative and AI results directly into the search engines killed click through almost over night.

SEO (or rather AI search) became topical again!

When the reliable search engine traffic ‘rug’ was pulled from beneath every companies feet, it suddenly became very clear that that the cosy shag pile that kept those feet warm (and the enquiries coming in), was perhaps not appreciated as much as it should have been.

Analytics this time, told no lies: a drop in clicks, traffic reductions, key conversion metrics falling.

We saw 20-30% drop in search traffic being pretty typical – even when search visibility looked to remain unchanged.

“Where’s all our visits gone?”
“What are we doing wrong?”
“How do we increase traffic again?”

Architects, contractors, and homeowners ask a question, Google’s AI Overview answers it on the spot, and the click to your previously successful, hard working category page never happens.

Your blog traffic, that you’d invested blood, sweat and tears into, had been steadily growing and building equity. That content was suddenly dismissed to a greater or lesser degree as being worthy of reference or cited. The very content Google has been advocating you needed to satisfy search intent – although highly irrelevant, no longer attributable to your brand.

Your digital ‘helping hand’ that provided vital, expert, accurate information to your technical specification audiences (or indeed the layman homeowner), had been effectively scraped, amalgamated with 10 other opinions and spat out by an ‘intelligent’ bot.

The speed of roll out was a shock to all.

Since last year, the space has been turbulent to say the least. Constant fluctuations. Constant Google testing. Poor click through. No traceability of citations. Zero non-branded visibility in answer engines.

What are the latest Google SERP updates?

Finally! Amongst the clouds of chaos – shines a glimmer of sense.

And although things will never be ‘back to normal’, the latest Google roll out is at least a positive step in the right direction in restoring ‘value’ to the new Position 0 in search engine results pages.

Google has implemented a set of changes that reverse the slow erosion of first page importance.

For an industry that lives and dies by its technical capability, Expertise, Authority and Trust, this is very welcome news.

A summary of changes

Google announced five small but critical tweaks to how AI Overviews and AI Mode handle and display source attribution.

These changes albeit seemingly minor and very subtle are actually substantial and transformative to a brands ability to be seen and gain recognition for the time, effort and money invested in SEO.

Click has potential once again – as it becomes far easier for someone reading an AI-generated answer to see where that answer came from — and easier for them to act on it by clicking through.

Let’s take a look at a real example using a relatively straight forward long tail query…
“what cavity wall insulation is best for extension”

Previously, this would return an answer collated from several ‘trusted’ sources, construct an answer and spit it out at the very top underneath the question with no prominent reference or citation – and certainly no links.

So whats changed?

 

1. Inclusion of in-paragraph citations

Instead of being buried in a list at the bottom of the answer, citations are now listed ‘inline’ within the text, directly next to the information they support.

2. Hover previews create better brand recognition

On desktop the new hover previews let users glance at a source page before they commit to clicking.

3. Brand attribution

Clearer publisher and brand attribution, so a named source reads as a recognisable, credible entity rather than a generically described link such as ‘cavity insulation’.

4.  Social and Media context

More context on social-sourced and news-sourced content, showing who actually created it. More on this later.

 

5. People Also Ask

Although ‘People Also Ask’ is not new; suggested follow-up questions are becoming more intelligent and more specific to the original query. These queries feel like a more natural follow on from the original query and in turn they are nudging people to keep researching rather than stop at the first answer. Further questions have also been introduced into Ai chat. Brand visibility is very strong on these typically cited a single source rather than multiples.

 

Why This Matters More for Building Manufacturers Than It Might Seem

Building product companies have a specific problem that a lot of consumer brands don’t; the buying journey is long, technical, and split across several audiences — architects specifying a product, contractors comparing installation requirements, QS’s trying to find alternatives for their projects, and homeowners just trying to figure out what on earth a U-value even is.

AI search tools have become a shortcut through a lot of that research.

Someone asks “what’s the R-value difference between open-cell and closed-cell foam” or “does this window meet PassiveHaus Standards,” and increasingly they get an instant answer instead of a list of ten blue links.

That’s exactly the kind of query where a manufacturer’s technical content — spec sheets, installation manuals, comparison charts, code-compliance pages — has always been the authoritative source.

As with pretty much all of the recent changes AI has brought – almost none of it changes how indexing or rankings work.

But Google’s latest changes make it more likely that when your content is the source behind that answer, the person reading it actually sees your brand name and clicks through to confirm the details, check technical information.

“What changes is how visible (and how ‘clickable’) a citation is once your content has already earned a place in the answer.”

Stuart Dinnie, Managing Director

How to help get better citations in search and AI?

The opportunity is ever changing but what we have been saying for years still rings true. Good SEO fundamentals remain. To make sure you are making the most of the opportunity, follow these simple rules…

  1. Unique, authoritative, well structured content WILL win in the end.

    Technical depth becomes a visibility asset, not just a support resource. Content that used to live quietly in a resource center — U-value tables, fire ratings, wind load charts, warranty terms — is exactly the material AI systems reach for when they need a precise, defensible answer. The more clearly that information is organised, the better a company is set up for citation.

  2. Purchase intent is important

    Even for those who don’t sell directly. Don’t let dealer, distributer locator and installer pages go stale. With clearer attribution and hover previews, a “find a dealer near me” style query has a better shot at surfacing your locator page by name, rather than a generic aggregator.  These pages are prime candidates for local and ‘where to buy’ style AI answers — accuracy and freshness matter here as much as on your core product pages.

  3. Brand recognition

    Publisher attribution was built with news outlets in mind, but the same principle of showing users which brand is behind the information, benefits any manufacturer whose name becomes familiar through repeated, credible citations across contractor and architect searches. Use guest case studies

  4. Guest content and link building

    Brand and product mentions across a more diverse domain profile are even more important. As AI looks for multiple sources, latest information, you need to make sure your brand is being regularly referenced to be in the conversation.

  5. Double down on digital PR and Media

    The current economic stagnation of the construction market means reputable media outlets seem to be struggling for sales. Their offer is not weaker right now. Its stronger. If you are not investing in good quality coverage supplied to reputable news outlets you are missing opportunities for citations beyond your own website.

  6. Keep authorship and expertise visible

    If a technical document was written or reviewed by a technical expert, product manager, or building science specialist, say so. It strengthens the credibility signals both users and AI systems look for.

  7. Increase Organic Social activity

    ‘Social sites’ such as Reddit, Facebook, LinkedIn are being heavily cited in answer engines. Ironically, ‘user generated content’ is being seen as important regardless of the individuals knowledge or capability. To leverage, partner with independent writers, bloggers and other industry experts who are both active and happy to talk about your brand or product positively.
  8. YouTubeDo not underestimate the power of YouTube. This platform combines the 2nd largest search engine with genuine user generated content. The perfect combination for ‘non-robot’ created content. Its no wonder a YouTube clip appears in every 1st result page and is being featured as a citation in almost all answer engine queries.

Keep Calm, Carry On

Google is signalling that it wants AI search to be a gateway to trustworthy sources, not a replacement for them.

For manufacturers, that’s good news specifically because your strongest content has always been the technically led, hard-to-make up kind — exactly what AI systems need to reference and exactly what these attribution changes are designed to make more visible.

The fundamentals haven’t changed: original, well-organised, expert-backed content still wins.

What’s changed is that when it wins a citation, more people are likely to actually see your name — and click.

What next?

If you’d like to talk to us about how to increase search rankings and AI visibility, give us a call.

Top 10 Construction Marketing Agencies in UK in 2026

What if Joey did construction marketing?

What if Joey did construction marketing?

Looking for a new construction marketing agency? It can be a bit painful wading through dozens of websites to try and create yourself a shortlist for follow up.

Whilst there are oodles of companies that have a handful of construction customers, there are only a few agencies who truly know the industry like the back of their hands.

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Persona of a Building Insurance Loss Adjuster

Defining the Persona of a Building Insurance Loss Adjuster

In the intricate world of building insurance, loss adjusters play a pivotal role, acting as the critical link between insurance companies and policyholders following a claim. Understanding the persona of a building insurance loss adjuster is crucial for construction solution providers looking to cater effectively to their unique needs and challenges. For many building service providers that offer remedial work in the commercial or residential space, the loss adjusters is a key marketing target to influence. This blog post aims to provide a detailed overview of this key figure in the insurance landscape.

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Pauley Creative has moved to a new office!

pauley-creative-new-office

We’re excited to share the news of our office relocation. 

For those who don’t know our history, we began our journey as a generic creative marketing agency back in the late 90’s, transitioning into being construction focused in 2010.

The first office location we called home, is Broughton Manor based in Broughton, Milton Keynes.

The office has been host to many transformations for our agency. Brilliant people have come, gone, and the business has changed from a start-up to a cutting edge digital agency with a 20 strong team.

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Is cookie consent impacting your website analytics?

cookie-consent

There have been several amendments to the rules and regulations on website cookies over the years. It is important to keep up with these updates, as failure to do so can result in legal action against your company.

The rules on storing data and tracking are getting tighter and are now accepted as best practice.

Many will already be aware of the recent updates which make changes to previous e-privacy rules. It states that before using cookies or trackers which store personal data, you must obtain consent from the user.

It gives users more control over their personal data. Allowing them to decide whether a company can track their user-behaviour and link it to their identity.

In this blog, we explain what cookie consent means for businesses, and the potential impact to your website analytics and insights.

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How to get the best from your marketing agency: 10 recommendations

how-to-get-the-best-from-your-marketing-agency

In this blog, we hear from Senior Account Manager at Pauley Creative, Kate Prater.

Having been a Pauley Creative client for 5 years, and now working within the agency herself, Kate has a well-rounded perspective on construction marketing. Since joining Pauley Creative, she has grown an appreciation for what happens behind the scenes.

Kate reflects on how to get the best out of your agency from a client perspective, taking into consideration what she now knows, while also appreciating how an open and collaborative client mindset can strengthen quality and results.

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12 actions to strengthen your Sales & Marketing strategies

construction-marketing-strategy

In construction, but certainly not limited to this industry alone, sales and marketing departments experience disconnects. 

Indeed, each department has very different responsibilities, skills, and priorities, however ultimately, everyone is working toward the same goal.

Too often, a close working relationship between sales and marketing isn’t prioritised. We’re strong believers in doing the opposite.

Taking a collaborative and holistic approach to your sales & marketing planning, will strengthen the relationship between the departments, and more importantly, you will see a difference in your pipeline, and commercial results.

Here’s our top 12 tips to making your sales and marketing function work harder.

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How a small business can offset its carbon & put net-zero plans into action

offsetting-carbon

Over the last couple of weeks the news has been flooded with articles regarding sustainability on the international stage. Climate targets, carbon emissions, and extreme weather events have focussed everyone’s minds, leading us here at Pauley Creative to question what our own impact is.

World leaders have gathered in Glasgow to attend the 2021 Climate Change Conference (COP26), following its postponement last November due to Covid-19. Meanwhile, the anniversary of Agenda 2030 has just passed, and retail giant Amazon has intensified its efforts to encourage large companies and corporations to join their climate pledge, founded in 2019.

It is encouraging to see the fight for the climate is growing momentum, and the goal to prevent global warming surpassing 1.5C is still alive. However, as individuals, or as smaller companies, we quite often feel powerless.

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SEO in 2022 – the seismic shift in search and what it means for your manufacturer website


What does search and SEO in 2022 look like for manufacturers? The last few years have seen a seismic shift in the search space, especially for building product manufacturers. It comes as no surprise, we have seen it coming. It’s the result of multiple factors accumulating over a period of time.

Now the impact is starting to be felt, and the knee jerk reaction is to shout ‘why is this happening’? So why it is happening?

Well, because of many of the reasons we’ve been regularly bringing to the table over the last few years. Because ‘everything is ok’ – until it’s not. And as soon as things aren’t as good as they once were, you have a massive task on your hands.

Keeping your manufacturer site at the top of Google search results

When you are at the top of your SEO game, it is relatively straightforward to stay there by using the normal tactics we recommend…

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Architectural technician persona

architectural technician persona

Understanding your audience is critical to the success of your sales and marketing efforts. For most building product manufacturers, the architectural technician is a crucial decision maker. Defining and understanding who this is, what they like, how they prefer to be communicated with and what their drivers are, is essential.

Many of our customers refer to the architect as the most powerful specifier, but at Pauley Creative we believe the architectural technician and architectural technologist has a greater influence on product specification. In this article, we set out a fictitious character who’s traits, behaviours and drivers, are likely common. Many individuals in the architectural community we hope would concur with.

The Architectural Technician

Alex is more likely to be Male than Female; data from 2019 quoted by Careersmart gives UK figures as follows for the category Architectural and Town Planning Technicians;
Women 7174 (31%) Men 15953 ( 69%).

Alex will have a good educational background, probably a degree or even a masters if working in a bigger organisation, or may have qualified through a strictly vocational educational environment via FE college or an apprenticeship. He is likely to be a millennial aged between 25 to 35 and will be confident, used to taking responsibility and expect providers to be of the same ilk.Read More