Posts By: Steph Woolhead

Sharing our Net Promoter Score Results

So I am two months in and my first task of finding out our Net Promoter Score [NPS] is complete.

My name is Steph and I am the newest recruit to the Pauley Creative team. My role within Pauley creative is Accounts Manager, it is my job to ensure all our customers are happy and to make sure the level of service we provide is the best it can be. So finding out our NPS was a good starting point.Read More